The goal of the 2024 Clinical Quality Forum is to share best practices and innovative strategies that directly support quality improvement and compliance at New Jersey’s Community Health Centers. There will be a variety of learning sessions that reinforces the need for providing New Jersey’s communities with high quality, equitable healthcare. Wednesday, April 17, 2024 9:00 AM – 3:00 PM The Hilton Garden Inn(800 US Highway 130 Hamilton, NJ 08690) AGENDA SESSION DETAILS HIV Stigma: Addressing Bias in Medical Documentation Adam Thompson, MPH, AIDS Education & Training Center Program (AETC)Most healthcare providers are more conscious of the language they use with patients, which results in better communication and improved patient experiences. However, many of us are less cautious with our language when we document those experiences as encounters. This session will focus on exploring the impact of HIV stigmatizing language in documentation and provide resources to debias medical records.Training Objectives:Describe how stigmatizing language in documentation can negatively affect patient care and health outcomes.Compare examples of anti-biased and stigmatizing language in medical documentation.Identify anti-bias alternatives for commonly used stigmatizing language. Team-Based Collaboration for Diabetes Care Management Christina Mister, MS, BSN, RN, Director of Clinical Services, Renaye James Healthcare Advisors Tawonna Melton, MSN, BSN, RN, Senior Advisor, Clinical Services, Renaye James Healthcare Advisors This presentation will review the development, implementation, and evaluation of a team-based, care management program for patients with diabetes mellitus. Specific recommendations for the care team composition, team member roles, processes, and workflows will be shared. This training supports HRSA’s Advancing Health Center Excellence Framework in the areas of patient care and safety, quality, and the patient experience.Training Objectives:Identify the steps to implement a team-based, diabetes care management program.Identify quality improvement processes to utilize for a diabetes care management program.Identify the roles and responsibilities of the diabetes care management team.Develop care team processes and workflows within the diabetes care management team. Patient Centered Approaches to Improve Blood Pressure Self-Management Michelle Adyniec, RN, Senior Clinical Manager, Care Management Initiatives, Camden Coalition Jeneen Skinner, LPN, Senior Clinical Manager, Care Management Initiatives, Camden Coalition The Camden Coalition is a multidisciplinary, community-based nonprofit working to improve care for people with complex health and social needs in the city of Camden, across New Jersey, and around the country. The Coalition develops and tests care management models and redesign systems in partnership with consumers, community members, health systems, community-based organizations, government agencies, payers, and more, with the goal of achieving person-centered, equitable care. Currently, the Coalition is testing a short-interval community-based model for engaging patients with complex health and social needs to improve self-management of uncontrolled type 2 hypertension. In this session, learners will hear early lessons from the work and get to see how the care teams use the COACH framework to engage program participants and support them in taking control of managing their blood pressure.Training Objectives:Receive an overview of the Camden Coalition’s blood pressure management pilot and early learnings from the pilot.Identify major patient barriers to home blood pressure management in the community setting.Understand how a patient centered approach can be applied to address barriers and engage and motivate patients toward positive changes that lead to improved blood pressure management and overall health. The Integration of Social Determinants of Health (SDOH) -Informed Policies into Clinical Care and Management Dr. Kevin Lombardi, MPH, Manager of Policy, Research, and Health Promotion, The National Center for Health in Public Housing (NCHPH)The Social Determinants of Health (SDOH) describes how complex social, environmental, and structural phenomena impact health outcommes. As providers, the use of SDOH-informed practices helps us to better understand and address disparate health outcomes. In the clinic integration of SDOH-informed policies into health center management leads to a number of benefits ranging from more efficient service delivery, to preventing burnout fatigue in providers. For this session, join Dr. Kevin Lombardi MD,MPH from the National Center for Health in Public Housing as he provides a conceptual overview of the SDOH as well an outline of key recommendations and promising practices regarding the integration of SDOH-informed policies into patient care.Training Objectives:Present a conceptual overview of the Social Determinants of Health (SDOH) with an emphasis on the SDOH as a framework for action and understanding.Review the benefits of integrating SDOH-informed policies into patient care and health center management.Review recommended frameworks for integrating SDOH-informed policies into patient care and clinic management.Provide examples of SDOH-informed promising practices utilized by health centers. REGISTRATION FORM EVENT DETAILS Date: Wednesday, April 17, 2024Time: 9:00 AM – 3:00PM Location: The Hilton Garden Inn(800 US Highway 130, Hamilton NJ 08690) For more information, please contact:Cristen Lim, Quality Program Coordinator at clim@njpca.org | (609) 689-9930 THANK YOU TO OUR EVENT SPONSOR!
